Plans: free and paid

The three plans

The plans have the same names as the menu items. Fixed price per company based on the number of users. No usage-based billing. Prices are per month excl. VAT. People decisions is only available together with Personal data.

See your plan

Open Settings > Plan. Your plan has a green tick. At the bottom of the menu you also see which plan you have.

Pay for a plan

AI use is free and never needs a card. If an administrator chooses a paid plan under Settings > Plan, they first enter the company's invoice details: name, address, country and VAT number. The payment page then opens with the price for your number of users, VAT and the total amount.

• Monthly or yearly. You can pay for a month or a year at a time. A year costs the same as 10 months – 2 months are free.

• VAT. Businesses in Denmark pay 25% VAT. Businesses in other EU countries must enter a valid VAT number; you are then invoiced without VAT and account for the VAT yourselves (reverse charge). GoalCube is only sold to businesses in the EU.

• The VAT number is checked. When you save a VAT number from an EU country other than Denmark, GoalCube checks it in the European Commission's VAT register (VIES). Only the country and the number are sent. If VIES says the number is not valid, you cannot pay until it is corrected. If VIES does not respond, try again shortly – the details are saved.

• At every new period the VAT number must have been confirmed in VIES within the last 30 days. GoalCube checks it by itself from 7 days before. If VIES does not respond, no money is taken, and you keep the plan for up to 7 days while we try every hour. If VIES says the number is no longer valid, administrators are told; if it is not corrected, no money is taken, and you switch to AI use (free) when the period ends. This never counts as a declined payment.

• The card. The card is entered in SumUp's own card field. The card details go straight to SumUp and never reach GoalCube.

• Payment. The first period is charged straight away, then automatically at the start of every new period.

• At SumUp. At SumUp, each payment shows the plan, the period, the VAT and the amount (your bank statement normally shows only GoalCube and the amount). The line is in Danish, for example "GoalCube Persondata · år 01.11.26–31.10.27 · DK 25 % moms · netto 290,00 € · moms 72,50 €" – plan, year or month, period, VAT type, net amount and VAT. SumUp never gets your company name, address, VAT number or email.

• Declined payment. If a payment is declined, for example because the card has expired or is blocked, administrators get an email with the date of the next attempt. GoalCube tries again after 1 and 2 days. Change the card under Settings > Plan in the meantime. If it is declined 3 times, you switch to AI use (free), and the card is deleted at SumUp. Your data stays where it is.

• Notice before yearly renewal. If you pay yearly, administrators get an email 14 days before the renewal with the date and amount. Check that the card is still valid. If you do not want to continue, you can cancel before the renewal. If you pay monthly, there is no notice.

• Card details. GoalCube never asks for card details by email. The card is only changed inside GoalCube.

• Invoice. Every payment gets an invoice. See Invoices.

• As a company. Before the payment, the administrator ticks We buy as a company, not as a private individual. GoalCube only sells to businesses.

Only an administrator can pay and change plan.

Money back within 14 days

At your first purchase, you can get your money back within 14 days, as long as you have not used the plan: the AI has not fetched your data, and no case has been decided. The right also lapses if you upgrade. Choose Get a refund under Settings > Plan. See Money back within 14 days.

Change plan in the middle of a period

• A bigger plan: you get it straight away and pay the difference for the remaining days of the period.
• A smaller plan: applies from the next period. Until then you keep the plan you have paid for. There is no refund.

Switch between monthly and yearly

• From monthly to yearly – at any time. Under Settings > Plan, the box Pay yearly – 2 months free shows what you pay now. Press Switch to yearly and confirm with your passkey. We charge the yearly price straight away and deduct the part of the month you have not used. Your new year starts the same day. You get one invoice with two lines: the yearly price and the deduction for the rest of the month.
• Within 14 days of your first purchase, the right to money back lapses when you switch to yearly, because the switch is a new purchase. The page tells you before you confirm.
• From yearly to monthly – from the next renewal. Press Pay monthly from …. Your year runs to the end, and we charge nothing extra. If you change your mind, press Continue yearly.

Over 250 users

GoalCube's prices apply up to 250 users. If you have more, we give you a quote – write to contact@goalcube.eu.

If you grow beyond 250 users while you have a subscription, we contact you about a quote. Until then you pay the price for 250 users at every renewal and keep your plan as normal. Administrators get an email about it the first time.

Cancel and undo

Press Cancel subscription under Settings > Plan. No more money is taken, and you keep the plan until the end of the paid period. Until then, an administrator can press Undo the cancellation and confirm with their passkey – without a new card. The card stays at SumUp until the period ends, so the cancellation can be undone, and is then deleted. Payment for a period that has started is not refunded – except money back within 14 days at your first purchase. Cancelling does not send the money back by itself.

All administrators get a receipt by email when the subscription is cancelled and when the cancellation is undone. See Which emails will I get?.

If you want to cancel the whole agreement or delete all data, see Account and data: cancel or delete everything.

Locked menu items

If your plan does not include Personal data, there is a lock next to Personal data. If you do not have Personal data + People decisions, there is a lock next to People decisions. The page behind the lock shows the problem, the solution in three lines and the price. What you already have works as before.

If you switch to a smaller plan, your data is not deleted by itself. The locked page shows what is still with GoalCube, and you can always delete it.

Try Personal data free, once

A company with the free AI use plan can try Personal data with GoalCube's fictitious sample data, "Customer enquiries September 2026". You upload no data.

1. Press Try it free with sample data on the locked Personal data page or under Settings > Plan.
2. You see sample data with the real names. The AI sees codes instead of the names.
3. If GoalCube is not connected to your AI, connect it first (2 minutes). See Connect GoalCube to Claude.
4. Copy the text and write it to your AI. The answer is shown with the names at GoalCube.

The trial ends when the AI has saved the first report on the sample data. It can only be taken once. Afterwards you can always see the report from the trial.

See an example decision

On the locked People decisions page you find See an example. It shows two fictitious HR cases that you can try deciding, exactly as with People decisions. Nothing is saved. See Decide cases about people.

To see the whole idea in 30 seconds, open How GoalCube works at the bottom of the menu. See How GoalCube works.